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Swiss Made

iMazing
Licensing Policy

  1. iMazing Licensing
    1. Personal Licenses Overview
    2. Business Licenses Overview
    3. iMazing License Codes
    4. Upgrades
    5. License Purchase Terms
    6. License Start Date
    7. Multi-year Subscription & Custom Billing Options
    8. Refunds
    9. Trial & Activation
  2. Disclaimers
    1. Apple Environment Dependency
    2. Apple Beta Software Support
    3. Support for Deprecated Products
  3. Definitions


1. iMazing Licensing

1.1. Personal Licenses Overview

Product Edition License Type License Unit Product Status Specifics
iMazing Device License Perpetual Device Slot Current
Sold since Oct 2020.
  • Sold with 1, 2, 3, 5, or 10 device slots.
  • Device slots are not reusable; once linked, a device cannot be unlinked. 1
  • Additional device slots can be purchased when needed.
  • Install iMazing on any computer.
  • Free iMazing updates/upgrades for life.
iMazing Family Subscription Subscription Device Slot + Computer Seat Current
Sold since Nov 2023.
  • Connect up to 15 devices per year.
  • Device slots are not reusable, but reset each year.
  • Install iMazing on 5 computers per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing Unlimited Devices Subscription Computer Seat Deprecated
Sold from Oct 2020 - Nov 2023.
  • Connect unlimited devices per year.
  • Install iMazing on 2 computers per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing Single Perpetual Computer Seat Legacy
Sold from Sep 2014 - Sep 2020.
  • Install iMazing on 1 computer.
  • Free iMazing updates (minor releases).
  • Paid upgrades for major releases (2.0 + 3.0)
iMazing Universal Perpetual Computer Seat Legacy
Sold from Sep 2014 - Sep 2020.
  • Install iMazing on 2 computers.
  • Free iMazing updates (minor releases).
  • Paid upgrades for major releases (2.0 + 3.0)
iMazing Family Perpetual Computer Seat Legacy
Sold from Sep 2014 - Sep 2020.
  • Install iMazing on 5 computers. Free iMazing updates (minor releases).
  • Paid upgrades for major releases (2.0 + 3.0)

1.2. Business Licenses Overview

Product Edition License Type License Unit Product Status Specifics
iMazing Business - Subscription Subscription Device Slot Current
Sold since Nov 2023.
  • Sold with 2, 5, 10, 25, 50, 100, 500, or 1000 device slots.
  • Devices not connected for 90 days are not counted towards your total.
  • Install iMazing on any Mac or PC.
  • Free iMazing updates/upgrades while subscribed.
  • Includes iMazing Configurator & CLI capabilities.
  • Includes access to iMazing Account; send unique license codes by email to clients and colleagues.
iMazing Business - License Perpetual Device Slot Current
Sold since Nov 2023.
  • Sold with 3, 5, 10, 50, 100, or 1000 device slots.
  • Install iMazing on any computer; use iMazing with linked devices for the life of those devices.
  • Device slots are not reusable; once linked, a device cannot be unlinked. 1
  • Additional device slots can be purchased when needed.
  • Free iMazing updates/upgrades for life.
  • Includes iMazing Configurator & CLI capabilities.
  • Includes access to iMazing Account; send unique license codes by email to clients and colleagues.
iMazing Phone Evidence Perpetual Device Slot Deprecated
Sold from Aug 2022 - Nov 2023.
Replaced by:
Business - License
(same price, enhanced capabilities).
  • Sold with 3, 5, 10, 100, or 1000 device slots.
  • Includes access to iMazing Account; send unique license codes by email to clients and colleagues.
  • Device slots are not reusable.
  • Free iMazing updates/upgrades for the life of the device.
iMazing Station Subscription Computer Seat Deprecated
Sold from Dec 2022 - Nov 2023.
  • Connect unlimited devices per year.
  • Install iMazing Station on 1 computer per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing Configurator Subscription Computer Seat Deprecated
Sold from March 2020 - Nov 2023.
Now included with iMazing Business License or Subscription at no extra cost.
  • Connect unlimited devices per year.
  • Install iMazing Configurator on 1 computer per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing CLI Subscription Computer Seat Deprecated
Sold from Sep 2018 - Nov 2023.
Now included with iMazing Business License or Subscription at no extra cost.
  • Connect unlimited devices per year.
  • Install iMazing CLI on 1 computer per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing Business
(Subscription - Seat Based)		 Subscription Computer Seat Deprecated
Sold from Oct 2020 - Nov 2023.
  • Connect unlimited devices per year.
  • Install iMazing Business on 1 computer per year.
  • Free iMazing updates/upgrades while subscribed.
iMazing Enterprise Perpetual Computer Seat Legacy
Sold from Sep 2014 - Sep 2020.
  • Install iMazing on 20 computers. Free iMazing updates (minor releases).
  • Paid upgrades for major releases (2.0 + 3.0)

1.3. iMazing License Codes

DigiDNA issues License Codes for each license purchased. Your License Code defines the features and number of Apple mobile devices or computers that may be used with your License Code.

DigiDNA employs an active licensing system, which means that the status of your License Code is periodically checked by our licensing server. The End User is authorized to use each License Code to activate and use the Software within the parameters of this Licensing Policy according to this License Policy terms. Only License Codes marked as “Active” in DigiDNA’s records are considered legitimate and valid License Codes. Customer’s Active License Codes are visible on the iMazing Account platform.

1.4. Upgrades

All current subscriptions are always eligible to use the newest version of iMazing.

Perpetual license types sold after October 14, 2020 are eligible for free minor version updates and free major version upgrades (x.0 releases).

Legacy perpetual licenses are eligible for free minor version updates for the purchased iMazing version. Major version upgrades (x.0 releases) require a new license, available at a discounted rate.

1.5. License Purchase Terms

Except as expressly agreed otherwise, DigiDNA reserves the right to change Product Editions and Pricing as needed without advanced or written notification and price changes are not enforced retroactively.

Except as expressly agreed otherwise, renewals of Subscription Licenses will be at DigiDNA’s list price in effect at the time of the applicable renewal. Renewal prices that incur volume, term, or other discounts may result in repricing based on current market price without regard to prior Pricing.

1.6. License Start Date

The license expiration date is calculated from the license start date, which is either:

  • the date you purchase iMazing directly through our online store
  • the date when DigiDNA accepts a purchase order from a valid reseller and delivers the License Code to the Customer

1.7. Multi-year Subscription & Custom Billing Options

Multi-year and custom subscriptions contain all editions and years in one SKU. Customer commits to pay for the entire length of the contract upfront.

1.8. Refunds

Refunds may be granted on a discretionary basis if the software fails to operate or cannot be installed. To request a refund, the Customer must create a support ticket that describes the issue they’re experiencing and be willing to attempt (or have already attempted) the remedies described by the DigiDNA support team.

Refund requests must be submitted within 30 days of purchase, and must be processed within 60 days of purchase.

1.9. Trial & Activation

iMazing can be used in trial mode without a license. The trial mode has no time limitation, but distinguishes between Free and Premium features. Premium features require a license. Free features are available without limitation for personal use only. iMazing Configurator and CLI features require an iMazing Business license or subscription.

Activation refers to the process of entering a license code in iMazing. Once the license code has been validated, iMazing is activated and no longer in trial mode. iMazing can be deactivated via the License menu.

2. Disclaimers

2.1. Apple Environment Dependency

In the event of major changes to Apple’s software or hardware, DigiDNA cannot guarantee that its products will remain functional, and will not be liable for damages of any kind resulting from partial or total loss of compatibility.

2.2. Apple Beta Software Support

DigiDNA welcomes reports from users testing beta releases of iOS, iPadOS, and macOS, but is under no obligation to provide compatibility updates for such beta releases. DigiDNA may also be unable to provide technical support for such users.

DigiDNA typically releases a new, minor version of iMazing very quickly subsequent to any final iOS, iPadOS, or macOS, or Windows releases that require such compatibility updates.

2.3. Support for Deprecated Products

DigiDNA strives to ensure the latest version of its products are compatible with Apple’s newest software and hardware releases, but legacy and deprecated products may not be updated for such compatibility.

3. Definitions

Term Definition
Product Edition The specific edition of iMazing that is purchased by a Customer.
Customer(s) The End User of the Software.
License Type The type of iMazing license. License Types include:
Perpetual, Subscription, Not-for-Resale (NFR), and Trial.
Perpetual Grants Customers the right to use, forever, the iMazing edition they purchased.
Subscription Grants Customers the right to use the latest version of the iMazing edition they purchased for a specified length of time or term.
Not-for-Resale Grants Partners and End Users the right to use the Software for evaluation or demonstration purposes only, in a non-production environment.
Trial iMazing can be used without a license. Trials are not restricted by time, but some features have restricted capabilities.
License Unit The metric that defines the limits of your iMazing license. License units include:
Device Slot, Computer Seat, and both.
Device Slot Each Apple Mobile device linked to your iMazing account consumes 1 Device Slot.
Computer Seat Each installation of iMazing (Mac or Windows) consumes 1 Computer Seat.
Product Status The current status of the product. Statuses include:
Current, Deprecated, and Legacy.
Current The license is available for sale today.
Deprecated The license is no longer available for sale. Renewals for existing subscribers may continue to be offered.
Legacy The license is no longer available for sale. Legacy License Codes begin with id.
License Code Your unique code that enables the purchased functions in iMazing.
Apple Mobile Device Any iPhone, iPad, or iPod compatible with iMazing.
Pricing All costs, discounts, and price points associated with iMazing products.



1 Don't worry, we're here to help: If your device is lost or broken, contact our Support team and we'll assist you.