Contact Support

You might find the right answer in our Support Center.

If you’ve lost your license code, retrieve it here.

You can also try the iMazing Chatbot for an instant answer.

If you already contacted us, you can check and follow up on your support tickets.

If you still need help, send us a message using this form. Our support team will typically get back to you within 24 hours.

Your email address *
Your name *
Company
Request type *
Product *
Product Version *

You will find your product version in the About menu. Please include the full version number (e.g. 3.6.0).

iMazing License Code

Your iMazing license activation code. It starts with "imz" or "id".

iMazing UUID

You will find your UUID in the About menu.

Order ID

You will find your Paddle or FastSpring "Order ID" in the receipt received via email after purchasing.

Purchase Date
Your Operating System *
System Architecture

Your operating system architecture if known.

Your Apple Mobile Device *
iOS Version *

The iOS version running on your mobile device. If your question relates to a backup, the iOS version of the backup.

iTunes Version

If installed on your computer.

Subject *

A short description of your inquiry.

Message *

Please enter the details of your request. A member of our support staff will respond as soon as possible. By sending this support request, you agree to sent data being processed as detailed in our privacy policy: https://imazing.com/privacy-policy#partners

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