Customer Support

I’m having trouble with iMazing, what should I do?

Please visit iMazing Support and review our troubleshooting guides for common issues.

You may also submit a ticket to our support team. We typically answer all requests within 24 hours.

Who ensures support?

Our dedicated in-house team is happy to assist you with any questions!

Do you offer phone support?

Sorry, no. As we are a small firm with customers worldwide, it is impossible for us to provide phone support.

Where are you located?

DigiDNA has always been headquartered in beautiful Geneva, Switzerland.

All of our products are developed in Switzerland exclusively.

We are proud of our Swiss heritage and champions of its values, especially integrity and privacy.

I have a suggestion to improve iMazing, can I submit my feedback?

FAQ

Support Center - FAQ