Backup & Restore
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Backup & Restore


How to...

Restore an iPhone, iPad or iPod touch from an iTunes backup

Restore an iPhone, iPad or iPod touch from an iTunes backup

A backup is a snapshot of the current state of your iPhone, iPad or iPod Touch.

When you restore a backup, you can:

  • Restore your device to the state it was in when that backup was made.
  • Transfer your data to a new device.

You can restore backups with iCloud, iTunes, or iMazing.

iCloudiTunesiMazing
Restore last iCloud backupRestore iTunes or iMazing backupsRestore iTunes or iMazing backups
No restore customisationNo restore customisationChoose what data and which Apps are restored
Blind restoreBlind restoreBrowse backup before restore

Before you begin

Download and install iMazing on your Mac or PC computer

Instructions

To restore an iPhone, iPad or iPod Touch from a backup:

  1. Launch iMazing and connect your device
  2. In the left sidebar, select your device.
    iMazing device view
  3. In the Actions Panel, select Restore a Backup. This will open the Restore Wizard.
  4. Select the backup you want to restore.
    • Your device backups - Restore your device to a previous state.
    • Other backups - Restore another device's backup to your device restore wizard - select backup
  5. Click Choose.
  6. Click on either Customize buttons to select what data to restore.
    restore wizard confirm restore
  7. Click Next.
  8. This will open a confirmation dialog box. Click Restore.
    restore wizard confirmation screen If your backup is encrypted, you will need your backup password to initiate a restore.
    Enter your password and click OK. restore wizard backup password prompt
  9. iMazing will begin the restore process. Your device will then restart.
    You can safely click Close Window at any point to return to iMazing's main view, the restore operation will continue in the background. restore wizard screenshot

💡 Tips:

  • Once you've closed the wizard, you can check the process of your backup by clicking the Operations button in iMazing's upper toolbar.
  • To restore a backup to multiple devices select the backup in the left sidebar, and choose Restore backup from the Actions Panel.
    The Restore Wizard will give you the option to choose multiple targets devices.

Important: If after the device reboots, the iOS Setup Assistant fails at the Apple ID Sign In step (error message 'Could not sign in. A server problem is blocking Apple ID sign in. Try again later.'), don't panic!

It's a known issue we have workarounds for here: Troubleshooting A server problem is blocking Apple ID sign in error

Restore options

The restore options allow you to customise what data and apps you want to restore. transfer options

💡 Tip: If you are restoring a backup to a device which has already some data on it, we advise to check the option Erase target device(s). This will prevent potential conflicts with the Apple ID already configured on your target device.

💡 Apps Tip: If you have downloaded some of your apps with iMazing, you'll have the option to install apps from your app library when restoring a backup. This can be a life saver as you'll be sure that you don't have to wait for apps to be downloaded by iOS after you restore a backup, downloads which can take a very long time. Read more about downloading apps before restoring.

Choose what data to transfer

Select what datasets you want to restore. Use the Select All checkbox to select or deselect all datasets. The following must be restored:

DatasetDescription
Accounts:Accounts are all email, contacts, calendars and other cloud service configured on your device.
Other Data and Preferences:Other data and preferences are all settings, system files etc so basically all the data not related to a dataset in particular.

wizard restore options screenshot, choose data to restore

Choose which apps to restore

Choose what apps you want to restore, and which ones you want to exclude. Use the Select All checkbox to select or deselect all apps. wizard restore options screenshot, choose data to restore

Select Source Backups

wizard restore options screenshot On this screen, you can choose to to restore backups for the selected device, or backup from another device.

namebackup source
Current device backupslists all backups for selected device
Other backupslists the latest backup from other devices

Turn off Find My iPhone

Find My iPhone includes a feature called Activation Lock that is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if it's ever lost or stolen. Activation Lock is enabled automatically when you turn on Find My iPhone.

When Find My iPhone is turned on, Activation Lock prevents iMazing from restoring a backup to your device.

To learn how to disable ativation lock, see How to turn off "Find my iPhone" on your iPhone, iPad, or Mac.

What to keep in mind

  • Restoring a backup might take some time to complete. To check the operation's status, click on the Operations button in the upper toolbar (see step 8).
  • Restoring a backup will not change the target device's passcode.
  • Backups do not include your iTunes Media Library (Music, Books, iTunes U, Podcasts, Ringtones and Movies synced or purchased on iTunes), so that data will not be restored and should be synced separately if needed. This data is usually already synced via iTunes, Apple Music or iCloud Music Library.